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Private policy

1.1. General

Your customer data will be used and stored exclusively for processing your order. This is stipulated in data protection legislation of the Bundesdatenschutzgesetzes (BDSG) and the Teledienstedatenschutzgesetzes (TDDSG).


1.2. Transfer of customer data

In order to process and deliver your order, we transfer your customer data exclusively to the delivery service commissioned with delivery. This company may only use your data to process the delivery order and may not use it for other purposes.


1.3. Further services

For additional services (e.g. your customer account, the newsletter) we require your consent under the aforementioned legislation. You can withdraw this consent at any time in the online shop, by e-mail or by telephone. If you wish, we will store your name and address in a customer database. As soon as you have registered for this service, you will receive your customer number and a password by e-mail as soon as possible. You can use these login details to log in on subsequent visits to the online shop. After successful registration, your name and address are automatically completed in the order form and you do not have to enter them every time you visit. Privacy-sensitive information such as bank details and credit card numbers are never stored as a precaution.


If you order the newsletter, we will inform you about new developments and offers in regular intervals by e-mail. You can unsubscribe from the newsletter via a link integrated in the newsletter.


1.4. Cookies

In the online shop, cookies store information about the contents of your shopping cart, so that these contents can be called up again during your next visit. If you register with us or place an order, we need your customer data. If you are already a customer with us, you can easily log in via your e-mail address and your personal password. The information stored in a cookie ensures that you do not have to re-enter the same data every time you visit. You can manage the acceptance of cookies from this website in your internet browser and block them as desired.


1.5. Location of data storage

All data is stored in the following location:


subtel GmbH

Mainzer Str. 3

10247 Berlin

E-mail: info@subtel.es


Representative partners:

Christopher Stein | Paul Karma


1.6. Data storage

We store your order data and send it to you by e-mail together with our General Terms and Conditions. You can also view these General Terms and Conditions on the website at any time. You can view your order data after logging on to the website.


 1.7. Clarification, correction, blocking, deletion of data

You have the right at any time, free of charge, to obtain information about - and correction, blocking and deletion of - all stored data at your request. Please contact our customer service at info@subtel.es or send us your request by post.